Terms & Conditions

Agreement Overview

These Terms and Conditions ("Terms") govern your use of services provided by LTB LLC ("Company," "we," "us," or "our"). By engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms.

Services Offered

LTB LLC provides comprehensive business solutions across multiple categories:

Design Services

• Graphic Design, Motion Graphics, and Infographic Design
• Brand Identity Design, UI/UX Design, Website Design
• Landing Page Design, PowerPoint Presentation Design
• Specialized design for SaaS, Amazon, Startup, and Software platforms
• Print, Merchandise, and Packaging Design

Strategy & Consulting Services

• eCommerce Strategy and Business Consulting
• Business Model Planning and Development
• Market Analysis and Competitor Research
• Go-to-Market Strategy and Growth Planning
• Platform Selection and Cross-Border eCommerce
• Multi-Market Entry Strategy
• Legal and Regulatory Compliance Consulting

Acquisition & Marketing Services

• Search Engine Optimization (SEO)
• Paid Advertising (Google, Meta, TikTok)
• Email and SMS Marketing Campaigns
• Influencer and Affiliate Marketing
• Conversion Rate Optimization (CRO)

Optimization Services

• Website Design and UX/UI Audits
• Mobile Performance and Speed Optimization
• Funnel Optimization and A/B Testing
• Customer Segmentation and Behavioral Analysis
• KPI Dashboards and Attribution Modeling
• Analytics Setup (GA4, Meta Pixel, etc.)

Integration & Technical Services

• Platform Migration and Setup
• ERP, CRM, and POS Integrations
• Custom API Development
• Payment Gateway Setup and Configuration
• Subscription and Membership Systems

Training & Development Services

• Team Training and Workshops
• Executive Coaching and Mentorship
• Intensive Bootcamp Programs
• Ongoing Retainer and Support Services

Service Agreements and Scope

Each project begins with a detailed scope of work outlining:

• Specific deliverables and timelines
• Project milestones and payment schedules
• Client responsibilities and required materials
• Communication protocols and revision limits
• Technical specifications and platform requirements

Client Responsibilities

Clients agree to:

• Provide accurate and complete project information
• Supply necessary materials, access, and credentials in a timely manner
• Respond to communications and requests within agreed timeframes
• Review and approve deliverables according to project schedules
• Ensure compliance with platform policies and legal requirements
• Maintain confidentiality of proprietary methods and strategies

Payment Terms

• Payment is required in advance or according to agreed milestone schedules
• All fees are non-refundable once payment is processed
• Late payments may result in project suspension or termination
• Additional work beyond the agreed scope will incur extra charges
• Currency exchange rates and payment processing fees may apply

Intellectual Property Rights

Client-Owned Materials

Clients retain ownership of:

• Original brand assets, logos, and content provided
• Business data, customer information, and proprietary systems
• Final deliverables upon full payment completion

LTB-Owned Materials

LTB retains ownership of:

• Proprietary methodologies, processes, and frameworks
• Template designs, code libraries, and development tools
• Analytics configurations and optimization strategies
• Training materials and educational content

Confidentiality and Non-Disclosure

Both parties agree to:

• Maintain strict confidentiality of sensitive business information
• Protect client data, financial information, and strategic plans
• Use confidential information solely for project completion
• Return or destroy confidential materials upon project completion

Project Timelines and Deliverables

• Timelines are estimates based on scope and client responsiveness
• Delays caused by client non-response may extend project timelines
• Rush delivery requests may incur additional fees
• Force majeure events may impact delivery schedules

Revisions and Modifications

• Each project includes a specified number of revision rounds
• Additional revisions beyond the agreed limit incur extra charges
• Scope changes require written approval and may affect timelines
• Major modifications may be treated as separate projects

Quality Assurance and Testing

LTB commits to:

• Thorough testing of technical implementations before delivery
• Quality checks for design consistency and brand alignment
• Performance optimization and cross-platform compatibility
• Documentation and training for delivered solutions

Limitation of Liability

LTB's liability is limited to:

• The total amount paid for the specific project in question
• Direct damages only, excluding consequential or indirect losses
• Claims must be made within 30 days of project completion
• Third-party platform limitations and restrictions apply

Termination Conditions

Either party may terminate services under the following conditions:

• Material breach of contract terms
• Non-payment or consistent late payments
• Failure to provide necessary project materials or access
• Written notice with appropriate termination period

Third-Party Services and Integrations

Our services may integrate with third-party platforms including:

• Google Analytics, Meta Business, and advertising platforms
• eCommerce platforms (Shopify, WooCommerce, etc.)
• Payment processors and financial institutions
• CRM, ERP, and business management systems

Clients are responsible for compliance with third-party terms of service.

Warranty and Support

• Technical deliverables include a 30-day warranty period
• Design work is warranted for accuracy and specifications
• Ongoing support may be available through retainer agreements
• Platform updates and changes may affect delivered solutions

Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved through:

• UAE jurisdiction and applicable commercial laws
• Mediation and arbitration procedures when appropriate
• English language for all legal proceedings

Force Majeure

Neither party shall be liable for delays or failures caused by circumstances beyond reasonable control, including natural disasters, government actions, or technical infrastructure failures.

Amendments and Updates

These Terms may be updated periodically. Continued engagement of services constitutes acceptance of updated terms. Material changes will be communicated in advance when possible.

Contact Information

For questions regarding these Terms or to discuss specific contract matters, please contact us: